Customer Service

Accepted Payment Methods:

Infinite Flame uses PayPal for all online transactions. With PayPal, customers can use a credit card or have the funds sent directly from their checking account. You do not have to have a PayPal account to place an order. If you want a PayPal account, you can sign up for free.

Guarantee:

Infinite Flame guarantees complete satisfaction with any and all products it sells.
We offer a 30 day money back guarantee on all products. On all jewelry products we
offer free repair if a piece breaks or is damaged. You pay the shipping to us, we pay the
shipping back.

Return Policy:

If you return an item, please insure the package. We cannot be responsible for lost or
misdirected items. All returns must be accompanied by the invoice and please indicate
the reason for return. Shipping and handling charges are nonrefundable.

Privacy Policy:

Infinite Flame is committed to protecting your privacy. Any information
collected is for Infinite Flame's use only. No information will ever be sold, traded, or rented
to any third party.

Questions?

E-mail infinite8flame@cs.com

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